Welcome
About Me
Introduction
Hello,
Hi, I’m Tracey, founder of Top Cat Secretarial Solutions.
With over 26 years’ experience across multiple sectors, I have built my business around providing reliable, professional support with a calm, approachable and organised way of working.
I understand how overwhelming business and day-to-day life can become when everything feels demanding, which is why I aim to create structure, clarity and dependable support behind the scenes.
My approach is professional yet personal, with a strong focus on communication, trust and making clients feel genuinely supported.
I believe good support should not just make work easier — it should help life feel more manageable too.
Helping Life & Business Run More Smoothly
Top Cat Secretarial Solutions provides flexible business and lifestyle support for busy professionals, businesses and individuals who value reliability, organisation and a more personal approach to working together.
Services include PA and administrative support, diary and email management, transcription, document preparation, research and ongoing business support tailored to individual client needs.
The aim of Top Cat is simple — to provide dependable, professional support that helps clients feel less overwhelmed and more in control of their workload, business and day-to-day responsibilities.
How I can support you
I offer flexible support services tailored to the individual needs of each client, whether you require ongoing assistance, ad hoc support or help with specific projects.
Support Available:
• PA and administrative support
• Diary and email management
• Audio typing and transcription
• Document preparation and formatting
• Research and data entry
• Business and lifestyle support
• Travel and appointment organisation
• General day-to-day support for busy professionals and businesses
My aim is to provide reliable, organised and professional support that helps life and business run more smoothly behind the scenes.
Why Choose Top Cat Secretarial Solutions?
Ways to Work with me
Industries I support
Ways to Work with me
Ongoing monthly support – consistent, reliable support.
Ad hoc support – flexible support when required.
Project-based work – focused support for specific tasks.
What you can expect
Industries I support
Ways to Work with me
Clear communication
Reliability
Confidentiality
Work completed to a high standard
Industries I support
Industries I support
Industries I support
Professional services
Small business owners
Consultants
Entrepreneurs
Working with me
Is this right for you?
Why clients choose Top Cat Secretarial Solutions
Is this right for you?
My services are best suited to professionals and business owners who value reliability, clear communication and a well-organised approach.
A Note on Working Together
I take pride in delivering a high standard of work and building strong working relationships with my clients. This works best where there is mutual respect, clear communication and realistic expectations on both sides.
Experience
Why clients choose Top Cat Secretarial Solutions
Is this right for you?
Over 20 years’ experience as a PA
Worked across multiple sectors
Supporting business owners and professionals
Experienced in managing varied and busy workloads
Why clients choose Top Cat Secretarial Solutions
Why clients choose Top Cat Secretarial Solutions
Why clients choose Top Cat Secretarial Solutions
Consistent and reliable support
Strong attention to detail
Ability to work independently
Professional and discreet approach
Working Terms
Work is carried out on an agreed hourly or project basis, depending on your requirements.
Contact Me
Top Cat Secretarial Solutions
Hours
Today | By Appointment |
STEPPING INTO INDEPENDENCE
VA GUIDE
If you’ve found your way here, you are likely thinking about becoming a Virtual Assistant, but aren’t quite sure where to begin.
It’s something I’m asked about regularly.
When I started, I was figuring things out step by step, without a clear roadmap or guidance. It took time, consistency, and a lot of learning along the way to create something that genuinely worked.
This guide is built from that experience.
It’s not a quick fix or an over-simplified version of events. It’s a realistic and honest reflection of what it takes to move into this kind of work — particularly if you’re coming from an admin or PA background and want to build something of your own in a way that feels manageable and sustainable.
It’s designed to give you clarity, help you feel more confident in your next steps, and guide you through the early stages without the overwhelm that often comes with starting out.
If you’re looking for a straightforward, grounded place to begin, this will help you move forward with more direction and confidence.
Want to work alongside us?
Colabs and Coffee
I occasionally work with experienced associates and welcome collaborations with like-minded professionals.
I’m always keen to connect with individuals who are reliable, detail-focused, and take pride in what they do.
I also enjoy connecting with others in a similar space—whether that’s a quick coffee or a Zoom to share ideas, experiences, and support one another.
If this sounds like you, please feel free to get in touch.